Articles on: Account & Billing

How to enable multi-factor authentication?

You can secure your Astra account with multi-factor authentication (also known as two-factor authentication). It provides an extra layer of security to your account in case your password is stolen.

There are different ways you can enable this:

Email OTPs - Get verification codes over email for every login. Remember to enable MFA on your email account for maximum security.
Authenticator apps (TOTP) - Get verification codes from an authenticator app such as Google Authenticator, Authy etc. It works even if your phone is offline.
Login with Google Account - Enable multi-factor authentication on your Google Account, and use that to Sign-in to your Astra account




How to secure your Astra account with Email OTPs



Go to the My Account page, and click on the Security tab
Click on Enable Email Authentication



In the window that opens, enter the password of your account
You will now receive an OTP via email, which you have to paste in the dashboard

From now on every time you login to your Astra account, you will be prompted to enter the OTP sent via email

How to secure your Astra account with Authenticator apps (TOTP)



Go to the My Account page, and click on the Security tab
Click on Enable TOTP



In the window that opens, enter the password of your account
Now select the TOTP authenticator app you are using
Open your TOTP authenticator app, and scan the code. Alternatively, you can enter the setup key manually.



Now enter the 6-digit code from the TOTP app into the Astra dashboard to enable MFA

From now on every time you login to your Astra account, you will be prompted to enter the OTP from the TOTP app.

How to secure your Astra account with your Google Account



If you use a Google Account, and would like to use MFA with different authentication methods such as SMS, Hardware keys etc. - you can enable 2-Step Verification in your Google Account (2FA) and use that to login to your Astra account.

Enable 2-Step Verification in your Google Account
Login to the Astra Dashboard with your Google Account
Go to the My Account page, and click on the Security tab
Select Use Google account and un-check the other options. This will disable password based login in your Astra Account.

Once these changes are saved, you can sign in with your Google account only. All other sign in methods will be disabled. You will be required to complete the 2FA on your Google Account during sign in.

Updated on: 24/05/2023

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