Articles on: Account & Billing

Why is “PADDLE.NET* GETASTRA” written on my bank/card statement?

If you see a charge from PADDLE.NET* GETASTRA or PADDLE.NET* ASTRAWAF on your bank/credit card statement or PayPal account, it most likely means you have an active subscription with Astra.

If you have questions about the charge or your subscription with, simply create a support ticket from the help widget at the bottom right. Make sure to include the following in your message:

Your email address
Your order ID (if you have it)

We use as our payment provider to manage your subscription. Paddle works as the Merchant of Record, who resells our product to you. That is why you see the mention of PADDLE in your statement.

Updated on: 10/07/2022

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