Articles on: Account & Billing

Changes to automatic payments in India due to RBI regulations

Due to Reserve Bank of India (RBI) regulations, automatic payments in India will be limited to ₹5,000 INR per transaction.

How can I fix my recurring automatic payments?

To avoid any service interruptions, please follow the instructions below to enable automatic payments:

to your Astra account
Navigate to the Subscription Settings page in your dashboard from My Account > Subscription Settings
Select Modify Plan next to the subscriptions, and then select Update Payment info

In the pop-up that opens, select the payment method you would like to pay with and enter the payment details once again. Our payment processor will attempt to bill your payment source and renew the subscription automatically.

If you face any issues with this process, please feel free to reach out to us by creating a support ticket from the Astra Dashboard.

Updated on: 16/11/2022

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