Sign In, Sign Up and Reset Password

Last updated: June 6, 2026

To access the OrbitX Platform, you'll need to sign in using email, Google, or Microsoft SSO. Here's a guide to help you get started.

Sign In

  1. Head over to https://my.getastra.com

  2. For single sign-on, you can use Google or Microsoft SSO.

  3. Alternatively, sign in using your email and password. Once you've entered your credentials, click the Continue button.

  4. If you have Two-Factor Authentication (2FA) enabled on your account, select a method and enter the verification code when prompted.

  5. Input the code received and click Continue.

Sign Up

  1. To sign up for the OrbitX Platform, click on the Sign up for an account button shown at the bottom of the page.

  2. You can sign up using your Google or Microsoft account via SSO. Alternatively, fill out your personal details including your full name, email address, and a secure password.

A secure password must:

  • Be a minimum of 10 characters long

  • Have at least one uppercase, lowercase, numeric, and special character

  • Not contain any spaces

  • Not be a password you have previously used on the OrbitX platform

  1. Once you have filled in the information, click Get Started Now. You will be required to verify your email address through an email OTP, which will also enable email-based MFA on your account.

Resetting Your Password

  1. Head over to https://my.getastra.com

  2. Click on the Forgot your password? link below the login fields.

  3. Enter the email address associated with your account and click Submit.

  4. You'll receive a password reset link in your email. Follow the instructions to reset your password.

  5. To update an existing password, go to Settings > My Account > Security > Reset Password. You'll be redirected to the Password Reset page where you can follow the same steps mentioned above.

Need Help?

If you need further assistance or run into any issues, don't hesitate to contact our support team at help@getastra.com. We're here to help