How to Access Invoices from the Astra Dashboard

Last updated: August 4, 2026

Summary

The Payments section allows users to view completed payments and access invoices for their Astra subscriptions directly from the Astra dashboard.

Users can access invoices from the Payments section or through the Subscription details based on their billing method.

Who should read this

Workspace Owners and Admins: To manage subscription payments and access invoices.

Workspace Billing Members: To view payment history and retrieve invoices.

Finance Teams: To access invoices for accounting and compliance purposes.

Steps to Access an Invoice

1. Log in to the Astra Dashboard

Log in using your Astra account credentials.

2. Open Payments

From the left navigation panel, click on Settings and select Payments.

image.png

3. Locate the Payment Section

In the Payments section, you can view your completed payments along with details such as:

  • Payment ID

  • Plan

  • Workspace

  • Issue Date

  • Payment Status

  • Amount

    image.png

Alternative Method: Access Invoice from Subscription

You can also access the invoice from the Subscriptions section:

  1. Go to Settings → Subscriptions.

  2. Open the required subscription card.

  3. Expand the subscription details.

  4. Click Open Invoice from the available payment details.

    image.png

Important Notes

  • The Open Invoice option is available only for subscriptions billed through online payments.

  • For subscriptions billed through offline invoices, invoices will not be available in the Astra dashboard.

  • If you require an invoice for an offline purchase, please contact Astra Support.

Need Help?

If you are unable to access your invoice or need assistance with billing-related queries, please contact us at:

sales@getastra.com or help@getastra.com.