How to Close and Delete Your Astra Account

Last updated: June 2, 2026

If you want to stop using Astra, there are a few options available to you depending on your needs.

Option 1: Cancel Your Subscription

If you'd like to pause your usage without permanently deleting your account, you can cancel your subscription. This will:

  • Automatically remove your billing details

  • Ensure you are not billed again

  • Allow you to retain your account history

  • Give you the option to resume services and pick up where you left off at a later point

Option 2: Transfer Your Account

You can request to have your account and all linked subscriptions transferred to another user. This is particularly useful if you are leaving your organization and would like to hand over ownership to a colleague.

Option 3: Permanently Delete Your Account

To request the complete deletion of your Astra account, please create a support ticket from your Astra dashboard with the following information:

  1. A statement confirming that you wish to delete your Astra account

  2. Your reason for account deletion

  3. If you are an administrator of a team — whether you would like your subscription, Pentest Targets, and other assets to be transferred to another user or completely deleted

Important Notes

  • For security purposes, we may ask for confirmation of your identity before deleting your account.

  • Once your Astra account is deleted, you will receive an email confirmation.

  • Account deletion is permanent and cannot be undone.

Need Help?

If you have any questions about the process, please reach out to our support team by raising a ticket from your Astra dashboard.