How to Hide the Security Grade in Your Trust Center

Last updated: June 12, 2026

Summary

This guide walks you through how to hide the visible security grade from your Trust Center page using the visual editor. This is useful if you want to control what security information is publicly displayed while still maintaining your Trust Center content.

What This Article Covers

  • How to locate the security grade section

  • How to disable or hide it using the visual editor

  • What changes visitors will see

Steps

From the Trust Center preview page, you can toggle visual sections on or off using the Edit Visually option available on each section.

Step 1: Navigate to Trust Center

  • From the left sidebar, click on Trust Center

  • Open your Trust Center page

  • Go to the Preview tab

Step 2: Locate the Header Section

  • In the preview, identify the Header Section

  • This is the top section where your company name, description, and security grade badge are displayed

Step 3: Enable Visual Editing

  • On the top right of the Header Section, toggle Edit Visually ON

  • This enables editing controls for that section

Step 4: Hide the Security Grade

  • Within the Header Section, locate the security grade badge (A+ indicator)

  • Use the available toggle or visibility control to disable or hide it

  • The badge will no longer appear in the preview

Step 5: Review and Save

  • Confirm that the grade is no longer visible in the preview

  • Click Preview to verify changes

  • Publish your Trust Center once finalized

What Happens After Hiding the Grade

  • The Trust Center will continue to function normally

  • Only the header with the security grade badge will be removed from the public view

  • All other sections such as company details and policies remain unchanged

Need Help?

If you are unable to locate the toggle or need help customizing your Trust Center further, reach out to our support team or start a chat from the dashboard.