Overview of Subscription Management

The Subscription Management section allows you to view, update, and manage your penetration testing and website scanner plans.

This setting is part of your workspace configuration, which means you must first select a workspace to view and manage the subscriptions associated with it.

What Information Is Shown on the Subscription Card?

Each subscription is displayed as a subscription card. You can expand the card to view additional details.

Depending on the plan and payment method, the following information may be available:

• Plan Name & Subscription ID

Displays the name of the subscribed service along with its unique subscription ID.

Example:
Website Scanner Lite – #086a

• Subscription Timeline

Each card shows key timeline details:

• Created Date – When the subscription was created

• Last Updated – The most recent modification

• Next Payment Date – When the upcoming billing is scheduled (for active plans)

  

• Subscription Status

The status indicates the current state of the subscription:

• Active – Subscription is currently running

• Pending Payment – Payment is due and the service is not yet active

• Canceled – The subscription has been canceled and is no longer active

• Plan Price

Shows the pricing structure of the subscription, such as:

• Monthly or yearly pricing (e.g., $69 / month, $5999 / year)

• Custom Price for enterprise or invoice-based plans

  

• Payment Method

Indicates how the subscription is billed:

• Billed Online (Paddle) – Card-based automatic billing

• Billed by Invoice (Offline) – Manual or enterprise billing

For offline subscriptions, you may see an option to:

• Switch to Payment by Card

This allows you to move from invoice billing to online card payments.

• Action Buttons

Based on the subscription type and status, the following actions may be available:

• Cancel / Pause – Pause or cancel an active subscription

• Update – Modify plan or billing details

• Complete Payment – Activate pending subscriptions

  

• Targets Added

Displays how many targets are linked to the subscription.

You can expand this section using the dropdown arrow to view:

• Target name and ID

• Target type (Web, Android, iOS, etc.)

• Date the target was added

• Payment History & Invoices

Shows payment activity related to the subscription, including:

• Number of payments received

• Payment date and amount

• Invoice access (via dropdown arrow, if available)

These actions can be performed directly from the subscription card.

Filters and Search

To help you manage multiple subscriptions efficiently, the page also provides:

• Search bar – quickly find a subscription by name or email

• Filters – sort subscriptions by:

  • Status

  • Type

  • Target

  • Payment Provider

Canceling or Pausing a Subscription

If you need to pause or cancel a subscription, follow these steps:

1. Locate the subscription card
   Find the subscription you want to manage and expand it.

2. Initiate the action
   Click the Cancel or Pause button.

3. Provide feedback
   Select a reason for your action to help us improve our services.

4. Confirm your choice
   Complete the process by confirming whether you want to cancel or pause the subscription.

For a detailed walkthrough, refer to our in-depth guide on Canceling or Pausing a Subscription.

Updating a Subscription

To update an existing subscription:

1. Select the subscription card
   Locate and expand the subscription you want to modify.

2. Click the Update button
   This opens a secure payment window powered by Paddle.

3. Paddle window opens
   From here, you can update plan details such as:

   • Subscription tier

   • Billing information

   • Payment method

4. Confirm the update
   Once saved, the subscription card will refresh with the updated details.