How to Troubleshoot When Connectivity Check Fails

Having trouble starting a scan? This article aims to provide helpful solutions:

If the website has restricted access, please check that everything is configured according to this article

Make sure that enough resources are configured for the web asset to prevent it from getting overloaded during the automated scan.

The scope URL, added during the configuration of the scan, does not return 404, 403, 503, 500, or 502 status codes.

"If the web asset is protected using Cloudflare, ensure proper configurations are in place to allow all incoming requests from the scanner.

Check and confirm that it is not displaying any of the Nginx/Apache default pages.

Updated on: 30/11/2023

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