Account Security Settings
The Account Security Settings page allows you to manage your account’s privacy and security details. You can control sign-in methods, enable multi-factor authentication (MFA), and reset your password for enhanced security.
To navigate to the Account Security Settings page:
Log in to your Astra dashboard.
In the side navigation panel, click on the “Settings” option.
Under the my account settings, choose "Security." This will open the Account Security Settings page.
You can manage sign-in methods in the Security Settings page to control how you access your account. By default, all sign-in methods are allowed. To configure the sign-in methods you can select from the below options:
Email and Password: The traditional method where you enter your email and password.
Google Account: Use your Google credentials to sign in.
Microsoft Account: Use your Microsoft credentials to sign in.
Enhance security by enabling email-based multi-factor authentication. This adds an extra layer of security by requiring a code sent to your email for every login attempt. To enable:
On the Security Settings page, locate the "Email Authentication" option. Click on Enable Email Auth.
This will open up a side sheet.
Enter your Astra account password on which you'll receive a One-Time Password (OTP) via email. Enter OTP
Click Continue to finish enabling email authentication.
TOTP adds an extra security layer by generating time-sensitive codes through an authenticator app. To enable TOTP for your account:
On the Security Settings page, locate the "Email Authentication" option. Click on Enable TOTP.
This will open up a side sheet. Select an authenticator app such as Google Authenticator, then click Continue.
Enter your Astra account password
Open your app, scan the QR code displayed on your screen, or manually enter the setup key.
In next step, Download or copy the backup codes provided. These codes can help you reset the TOTP if you lose access to your authenticator app.
Enter the 6-digit code generated by your authenticator app and click "Continue" to finish setting up TOTP.
If you need to reset your password, follow these steps
On the Security Settings Page. Click the "Update Password" button.
Enter your email address and click on Submit button
After submitting the email address, a reset link will be sent to your inbox. Follow the instructions to update your password.
Be sure to click the "Save Changes" button after making any updates to the Security Settings.
If you've forgotten your current password, go to my.getastra.com and click "Forgot Password." Enter your email to get the password reset link. If you're facing any difficulties, just drop an email to our support team via help@getastra.com
Accessing Account Security Settings
To navigate to the Account Security Settings page:
Log in to your Astra dashboard.
In the side navigation panel, click on the “Settings” option.
Under the my account settings, choose "Security." This will open the Account Security Settings page.
Sign-In Methods
You can manage sign-in methods in the Security Settings page to control how you access your account. By default, all sign-in methods are allowed. To configure the sign-in methods you can select from the below options:
Email and Password: The traditional method where you enter your email and password.
Google Account: Use your Google credentials to sign in.
Microsoft Account: Use your Microsoft credentials to sign in.
Enabling Email based MFA
Enhance security by enabling email-based multi-factor authentication. This adds an extra layer of security by requiring a code sent to your email for every login attempt. To enable:
On the Security Settings page, locate the "Email Authentication" option. Click on Enable Email Auth.
This will open up a side sheet.
Enter your Astra account password on which you'll receive a One-Time Password (OTP) via email. Enter OTP
Click Continue to finish enabling email authentication.
Enabling TOTP (Time-Based One-Time Password)
TOTP adds an extra security layer by generating time-sensitive codes through an authenticator app. To enable TOTP for your account:
On the Security Settings page, locate the "Email Authentication" option. Click on Enable TOTP.
This will open up a side sheet. Select an authenticator app such as Google Authenticator, then click Continue.
Enter your Astra account password
Open your app, scan the QR code displayed on your screen, or manually enter the setup key.
In next step, Download or copy the backup codes provided. These codes can help you reset the TOTP if you lose access to your authenticator app.
Enter the 6-digit code generated by your authenticator app and click "Continue" to finish setting up TOTP.
Resetting Your Password
If you need to reset your password, follow these steps
On the Security Settings Page. Click the "Update Password" button.
Enter your email address and click on Submit button
After submitting the email address, a reset link will be sent to your inbox. Follow the instructions to update your password.
Be sure to click the "Save Changes" button after making any updates to the Security Settings.
If you've forgotten your current password, go to my.getastra.com and click "Forgot Password." Enter your email to get the password reset link. If you're facing any difficulties, just drop an email to our support team via help@getastra.com
Updated on: 23/09/2024
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