After your initial security assessment, you have a 30-day window to fix vulnerabilities and request manual rescans. Here's what you need to know about the rescan process:
Vulnerabilities must be fixed and marked as "Under Review" before requesting a rescan
The rescan must be requested within the 30-day window after the initial assessment
If you need more time beyond the initial 30-day window:
Contact our support team before your rescan window expires
Provide a brief explanation of why you need an extension
Our team will review your request and can extend the window if approved
Important: Only request a rescan after you have fixed the vulnerabilities you want re-tested. Requesting a rescan before fixes are implemented will use up one of your rescan attempts without providing value.
Plan your fixes within the initial 30-day window when possible
Mark vulnerabilities as "Under Review" only after implementing fixes
Request extension early if you anticipate needing more time
Save your rescan attempts for when you have meaningful fixes to verify